Our ability to deliver on our promise for a better approach to finding specialty care stems from our TopDoc Connect Model, made up of several facets:
Before any specialist can be recommended as part of the TopDoc Connect specialist community, he or she must pass a multi-faceted screening process to ensure he or she meets our rigorous standards for quality. This extensive evaluation and credentialing is overseen by our Medical Advisory Board and Specialty Chiefs.
Our specialist community covers virtually every specialty and subspecialty to serve our members’ ongoing needs. Once accepted into our specialist community, our expert navigation system stores each physician’s profile, specific skills and disease-level expertise, capturing multiple levels of sub-specialty expertise for each physician. This platform serves as our navigation tool and acts as a secure collaboration center for our Specialty Care Consultants, physicians and members.
TopDoc Connect’s proprietary matching process focuses on matching a member’s need with the physicians who have the right skills and expertise for his or her condition. We do not have any financial or other ties to the physicians we recommend. Our focus is totally on the member; this includes the member’s medical needs and personal preferences.
Our oversight structure ensures quality at every step. The ultimate responsibility in our infrastructure belongs to our Chief Medical Officer (CMO), followed by our Medical Advisory Board. They are made up of a core group with deep and broad medical knowledge that defines and continues to refine the parameters and key indicators of quality that we apply in our credentialing process. Our Physician Specialty Chiefs – covering all key specialties from allergy and immunology, cardiology and oncology, to endocrinology, orthopedics, neurology and more – are extraordinarily connected to the global community of medical leaders and affiliated with top-ranked medical and teaching institutions.
Click here to learn about our Medical Leadership and our rigorous credentialing process